May 1, 2023
Mastering Effective Communication

Effective communication is the ability to convey information to another person or group in a way that is understood and accepted.


It includes both verbal and non-verbal communication and involves actively listening, understanding the other person’s point of view, and responding thoughtfully.

Poor communication examples

1. A manager failing to give their employees clear instructions on a project.

2. A colleague not responding to emails or phone calls.

3. A team member not providing regular updates on their progress.

4. A supervisor not offering feedback or constructive criticism.

5. An executive not taking the time to explain the reasoning behind a decision.

6. A leader not listening to the opinions of other team members.

7. A supervisor using condescending language when addressing employees.

8. A manager providing too much information at once, making it difficult to process.

9. A colleague sending out emails without proofreading them for errors.

10. A team member not speaking up in meetings.

Avoid the poor communication habits above.

To communicate effectively,  be clear, concise, and to the point.


It’s also important to be aware of non-verbal cues such as body language and facial expressions. This can help you better understand the other person’s feelings and intentions.

Effective Communication Skills

1. Listen

Effective communication is 80% listening and 20% talking.

Don’t fall in love the sound of your own voice.  Listen actively to what the other person is saying.  Pay attention to both the verbal and non-verbal messages they are sending. Avoid interrupting and really take the time to understand the other person’s perspective.

2. Ask Questions

Asking questions is a great way to ensure that you understand the other person’s point of view. It also shows that you’re interested and engaged in the conversation.

3. Avoid Jargon

When you communicate, avoid using jargon and technical terms that may be difficult for the other person to understand. Instead, focus on using simple language that everyone can comprehend.

4. Be Respectful

It’s important to be respectful when communicating with others. This means avoiding making assumptions, being polite, and understanding that everyone has different opinions and perspectives.

5. Be Clear

Be clear and concise. Don’t beat around the bush or give long-winded explanations. Be direct and to the point so that your message is understood.

6. Avoid Confrontation

Avoid getting into a confrontation. If the conversation starts getting heated, take a step back and try to find a more productive way to continue the conversation.

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7. Be Open-Minded

It’s important to be open-minded when you communicate. Be willing to listen to the other person’s point of view, even if you don’t agree with it. This will help create a more open and productive dialogue.

8. Use Positive Language

Use language that is positive and encouraging. Avoid using negative language that can put the other person on the defensive.

9. Be Honest

It’s important to be honest when communicating. Don’t sugarcoat things or make excuses. This can lead to misunderstandings and hurt feelings.

10. Follow Through

If you make a promise or a commitment when communicating, make sure you follow through with it. This will build trust and show that you take the other person’s words seriously.

By following these strategies, you can become a better communicator and build stronger relationships and thrive in your career.

Communication is an essential part of life. Take the time to learn how to do it effectively. With practice and patience, you will become a master communicator!

About the Author

Felix A. Duyilemi is a Greatness and Leadership Coach who specializes in helping people create extraordinary results by becoming aware of their infinite potential. He is the creator of the 1000X Results Coaching Program, a Coaching Program designed to skyrocket your results.

Felix A. Duyilemi has written over 15 books and given more than  5000 talks on subjects ranging from Success Ideation, Mindset, Leadership, and Potential Maximization. His latest book is “How to Monetize Your Brain.”


When he’s not learning, coaching, or speaking, he’s at home enjoying the company of his amazing family!

Reach him at [email protected]


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